Delivery
During the Covid-19 crisis, we will be operating as close to normal as possible, with added safety practices to protect staff and customers alike.
Although we are “London’s Local Wine Merchant”, we pride ourselves on having a global reach. We offer a wide range of delivery services that stretch from wheeling a few bottles round the corner on our bikes, to arranging shipments across the world. Information on our standard delivery is below. Please get in touch to discuss any other shipping questions.
Delivery Costs
| UK Delivery Charges | Charge | Estimated Delivery |
|---|---|---|
| Standard (order value above £100)** | Free | 2-5 working days, Mon – Fri |
| Standard (order value below £100)** | £9.95 | 2-5 working days, Mon – Fri |
| Store Collection (order value above £100)** | Free | 2 working days, Mon – Fri |
| Store Collection (order value below £100)** | £9.95 | 2 working days, Mon – Fri |
| Specified Day ** | £9.95 | 2-5 working days, Mon – Fri |
| Highlands & Islands and Northern Ireland | At Cost | 6-10 Days |
* Deliveries to Northern Ireland, the Isle of Man, the Isle of Wight, the Isles of Scilly and some areas of Scotland take from six to 10 working days. Specified Day is not available for these areas.
** Order value excludes the value of gift vouchers and wines bought In Bond or En Primeur.
Important Notes
- Mixed cases cannot be split and delivered to multiple addresses.
- Glassware and accessories are subject to special delivery terms. Please contact us for more information.
- We cannot deliver glassware to Northern Ireland.
- We do not offer weekend delivery at present.
Deliveries from your Jeroboams Storage Account
Delivery of your wine to a home address can be arranged to suit you. There is no charge for delivery to a mainland UK address (excluding Highlands and Islands) when that delivery contains a case or cases with an original purchase values of £250 inc VAT or more. When wines are withdrawn from storage, the prevailing rate of VAT and Duty are applied to the original cost of your wine, unless exported or transferred to another bonded warehouse. For more information, please visit our Storage page.
Collecting from a Jeroboams Shop
We offer the option for you to collect your order from one of our central London shops within 3-5 days of the order being placed. An option will appear at check out to specify to which shop you would like your order delivered. We will then contact you once delivered. Information on our shop locations and opening times can be found on our Shops page.
Export Orders
We deliver wines and spirits all over the world using a network of trusted and experienced shippers. Please get in touch with our Customer Services team for more information and to discuss your requirements.
Exceptions
For the following postcodes, Standard Delivery will be charged at cost regardless of the order value. Standard Delivery transit time will vary according to postcode (see below). When placing an order via our website to one of the postcodes below, a member of our Customer Services team will be in contact to confirm delivery charges and process payment. Specified Day delivery is not available. For orders totaling over 20 cases, please get in touch.
| Area | Postcode | Transit Time |
|---|---|---|
| Aberdeen | AB | 6 – 10 working days |
| Belfast | BT | 6 – 10 working days |
| Hebrides | HS | 6 – 10 working days |
| Isle of Man | IM | 6 – 10 working days |
| Isle of Wright | PO30 – 41 | 6 – 10 working days |
| Inverness | IV | 6 – 10 working days |
| Kilmarnock | KA27 – 28 | 6 – 10 working days |
| Kirkwall | KW | 6 – 10 working days |
| Lerwick | ZE | 6 – 10 working days |
| Paisley | PA20 – 80 | 6 – 10 working days |